Reception and office Administration- job post
Greet and welcome clients as soon as they arrive at the office.
Direct visitors to the appropriate person and office or training room.
Answer, screen and forward incoming phone calls (Office phone).
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mail/deliveries.
Manage product order pick-ups.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Order front office supplies and keep inventory of stock.
Update training calendars and schedule trainings.
Apply the set-up requirements, food orders, consumable orders and overall administrative requirements per training facilitated.
Manage education communication to clients and assist the education facilitator as required.
Receive all visitors to our office.
Arrange travel and accommodation.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Proven work experience as a Receptionist, front office representative or similar role.
Proficiency in Microsoft Office Suite.
Hands-on experience with office equipment (e.g. printers)
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritize tasks.
Customer service attitude.
Presentable and friendly.
High school degree; additional certification in Office Management is a plus